Terms & Conditions

Welcome to RideEasy (referred to as “we”, “us”, or “our”). By accessing and using our website or booking our cab services, you agree to the following terms and conditions:

1. Booking & Confirmation

• All cab bookings must be made through our official website or authorized partners.
• Booking is confirmed only after payment (if applicable) and receipt of confirmation email/SMS.
• We reserve the right to cancel any booking due to unavailability of vehicles or unavoidable circumstances.

2. Payment & Charges

• Fares are calculated based on distance, time, and selected cab type.
• Any tolls, parking charges, or state permits during travel are borne by the customer.
• Payments once made are non-refundable unless cancellation policy applies.

3. Cancellation & Refunds

• Cancellations made more than 24 hours before travel may be eligible for a partial refund.
• No refund for cancellations within 24 hours of the scheduled pickup.
• Refunds, if applicable, will be processed within 7-10 working days.

4. Passenger Responsibility

• Passengers must carry valid ID proof during the journey.
• Damage to the cab due to passenger negligence will be charged.
• No illegal items, smoking, or drinking alcohol is permitted in the cab.

5. Liability

• We strive to ensure timely pickups and drops but are not responsible for delays due to traffic, weather, or unforeseen events.
• We are not liable for loss of personal belongings left in the cab.

6. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our services implies acceptance of the updated terms.

By booking with RideEasy, you confirm that you have read and agreed to these Terms & Conditions.